They won’t follow my recommendations so let’s burn them at the stake!!
OK, so we’re probably not going to be burning any patients at the stake. I’m fairly certain that you may lose your license for that!
I’m sure we’ve all been there though. We do a thorough assessment of a patient. We obtain instrumental assessment just as we were advised. We make recommendations based on the assessment and instrumental assessment. Then the patient decides they don’t want to follow those recommendations. They decide that they don’t care for the thick liquids and they’re just going to drink regular liquids. So then what do you do with this immaculate plan of care that you’ve taken hours to write.
Some People say that if patients don’t follow recommendations then we need to educate the patient and discharge them due to noncompliance.
Why would you discharge a patient because they don’t follow your recommendation? Isn’t this the person that probably needs your help more than any other?
So think about this scenario. You go to the doctor and find you put on a few extra pounds. The doctor may recommend that maybe you need to add exercise to your day. Your first thought is sure pal where do you think I’m going to add this exercise into my day? Before I start waking the kids to hours before they actually have to be up so that I can get them out of bed? Should I add it in at the end of my day after I worked a full time job to go to my PRN job(s) and then to cheer on my kids in whatever sporting events they might be participating this season? Maybe you don’t understand what I do and how busy I am and I’m top of everything else I have to do at home and at work, I’m expected to keep up with journal articles and best practices. So you tell me when I’m going to add exercise into that day and still have time to sleep at night. You probably don’t say that. You may think it as you tell the doctor you’ll do your best try to get a little more exercise.
You go back to the doctor and you’ve only exercised a couple of days in the last four weeks. Now how would you feel if your doctor then said, you know, you haven’t done what I’ve asked you to do and if you continue this lifestyle you are going to end up with high cholesterol, high blood pressure, diabetes, or a number of other conditions. So since you are not following my recommendations, I’m going to sign off on you as a non compliant patient.
Now think of this patient that has possibly had some life altering issue. Maybe they’ve had a stroke or maybe they were recently diagnosed with Parkinson’s disease and all of a sudden have a swallowing problem. In walks Susie SLP who says everything you eat and drink is going down into your lungs so what I’m going to need you to do is put this delicious thickener in your drinks and then purée all your food. If you don’t do this, you can aspirate, develop pneumonia and possibly die.
Some patients try. They really do. Like you tried that new diet that eliminated all sugar. You did really well until somebody brought in a cake that was just a little too tempting. It’s the same thing for patients. They see other people eating during commercials on TV for whatever restaurant is seen being advertised. They try the thickener in their drinks and say heck with this I’ll take my chances with pneumonia.
The bottom line is, the patient is the one that makes the final decision. Our license and our CCC allows everyone know that we have completed the requirements to practice speech language pathology in each state or in a given facility. Our license does not state that we are now food police and have to monitor every item that goes into our patient’s mouth. If we make recommendations that are ethical and driven by best practice for our patient why would anybody take away our license because the patient decided to not follow all of our recommendations.
Document document document.
Educate educate educate.
Have a conversation with your patient and explain to them why you made the recommendation and what is going on. Educate on oral care and compensation if tested and effective during instrumental assessment. Let the patient decide on their plan of care with you and the care team. Maybe the decision is to not follow diet recommendations but to follow a plan for oral care and rehabilitation for the swallow.
Stay tuned to more information on why your patient may refuse!